Privacy Policy

1. PERSONAL DATA CONTROLLER

Asesewa, a company registered in the Republic of Ghana (with registered office at Accra, Ghana) will be the controller of your personal data.

2. CATEGORIES OF PERSONAL DATA WE COLLECT

We collect data you give us voluntarily (for example, an email address). We also collect data automatically (for example, your IP address).

2.1 Data you give us

📝 Registration Information
You may be asked to provide us information about yourself when you register for and/or use the Service. This information includes: first name, last name, phone number, email, address details, as well as access to your photos. You will need to provide us with your ID or similar identification document if you want to post advertisement in restricted categories, unblock your account or make duplicate account primary.

✅ Required vs Optional Information
To use our Service and register an account, you will need to provide Required Information. You will be able to use the Service even if you do not give this data to us, but some Service's functionality may be limited to you (for example, if you do not register an account, you will not be able to chat with other users, post ads, see contact details of other users).

👤 Public Profile Information
While posting an announcement on the Service, you can decide to provide additional personal information about yourself. You acknowledge that by providing your personal data in the announcement you are making such data publicly available. In addition, you acknowledge and agree that we will make public some personal data from your profile to provide the Service.

2.2. Data provided to us by third parties

🔐 Social Login Services

Google: When you log in with Google, we get your name, email address, profile picture and Google ID. We use your personal data from Google in accordance with this Privacy Policy. To know more about how Google processes your data, visit its Privacy Policy. To remove access granted to us, visit Google Permissions.

Facebook: When you decide to log in using Facebook, we get personal data from your Facebook account. This includes your profile image, name, and Facebook ID. For more information, please refer to the Facebook Data Policy.

👥 Referrals
If you were invited to create an account in the Service, the person that invited you can provide personal information about you, such as your phone number, email address, or other contact information.

2.3. Data we collect automatically

🌐 Data about how you found us
We collect data about your referring URL (that is, the place on the Web where you were when you tapped on our ad).

📱 Device and Location data
We collect data from your device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, and hardware ID.

📊 Usage data
We record how you interact with our Service. For example, we log the features and content you interact with, how often you use the Service, how long you are on the Service, what sections you use.

💳 Transaction data
When you make payments through the Service, you need to provide financial account data to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used.

🍪 Cookies and Similar Technologies
We use cookies and similar technologies to collect certain data to enhance your experience and improve the functionality of our Service.

3. DATA PROTECTION PRINCIPLES

In our data protection practices we strive, in particular, to provide that personal data is:

• processed in accordance with specific, legitimate and lawful purpose consented to by you;
• is adequate, accurate and without prejudice to the dignity of human person;
• stored only for the period within which it is reasonably needed; and
• secured against reasonably foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind.

4. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

Service Delivery & Core Functions

4.1. To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.

4.2. To enable secure access to the Service
We process your personal data to verify your identity and enable secure access to the Service.

4.3. To process your payments
We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors).

Personalization & Communication

4.4. To customize your experience
We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences and interests.

4.5. To manage your account and provide you with customer support
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate.

4.6. To communicate with you regarding your use of our Service
We communicate with you, for example, by push notifications or in the chat. To opt out of receiving push notifications, you need to change the settings on your browser or mobile device.

Analysis & Improvement

4.7. To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop Asesewa and our new products.

Marketing & Advertising

4.8. To send you marketing communications
We process your personal data for our marketing campaigns. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails or by contacting our support team.

Security & Legal Compliance

4.9. To enforce our Terms and Conditions and to prevent and combat fraud
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud.

4.10. To comply with legal obligations
We may process, use, or share your data when the law requires it.

5. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA

We process your personal data, in particular, under the following legal bases:

• your consent;
• to perform our contract with you;
• for our (or others') legitimate interests;
• to comply with legal obligations.

6. WITH WHOM WE SHARE YOUR PERSONAL DATA

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. The types of third parties we share information with include, in particular:

6.1. Service providers
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:

• ☁️ Cloud storage providers
• 📊 Data analytics providers
• 🔐 Login service providers (Google, Facebook)
• 📢 Marketing partners
• 💳 Payment services providers
• 🏦 Local banks and other financial institutions

6.2. Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our Terms of Use, to protect our rights, privacy, safety, or property, and to respond to requests from courts, law enforcement agencies, and other public authorities.

6.3. Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings. Customers' information is generally one of the transferred business assets in these types of transactions.

7. AVAILABLE REMEDIES

If there is a data breach that may cause a risk for the rights and freedoms of individuals, we will notify competent supervisory authority when such notification is mandatory. If the risk is assessed by us as "high", we will also notify the affected data subjects without undue delay.

8. NO LIMITATION CLAUSE

No limitation of liability shall avail us in case we act in breach of the principles set out in Section 3.

9. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS

To be in control of your personal data, you have the following rights:

• Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided to Asesewa in the settings section on the Website.
• Deleting your personal data. You can request erasure of your personal data by sending us an email or you can delete your account via the link in your profile settings.
• Objecting to or restricting the use of your personal data (including for direct marketing purposes).
• The right to lodge a complaint with supervisory authority.

To exercise any of your privacy rights, please send a request to support@myshop.c.

10. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at support@myshop.c.

11. INTERNATIONAL DATA TRANSFERS

We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms of Use and for purposes indicated in this Privacy Policy.

12. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

13. DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes (but is not limited to) the period during which you have an Asesewa account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

14. CONTACT US

You may contact us at any time for details regarding this Privacy Policy. For any questions concerning your account or your personal data please contact us at: